Generally, we are having complaints about the mixed option on the product page before adding to your cart and eventually proceeding to checkout. Therefore once you place an order with any of the mixed option kindly message us via live chat, email address or phone number to indicate flavors that will be added to your mixed option.

TO BE ELIGIBLE FOR REFUNDS THE CUSTOMER MUST PROVIDE A REGISTERED CANNABIS/MARIJUANA CARD. THIS CARD MUST CONTAIN THE EXACT NAME WITH THE ORDER INVOICE IN THE SYSTEM. THIS WILL FACILITATE AN INSTANT REFUND APPROVAL.  THANK YOU.

Consequently, if you place an order and do not feel comfortable with the available flavors for mixed option after payment you can request a complete refunds and your refunds will be sent immediately to the account the payment was made from.  But if the order has been shipped or delivered already and you do not want the flavors sent to you, in that case you can either request a new package delivered to you or demand your complete refunds which will be done to the same account details from which the initial payment was made from during completion of your order.

Orders within BROOKLYN can be processed at anytime in that case refunds can be done at anytime based on the request of the receiver.

For Orders in The BRONX, QUEENS, HARLEM and around New york which are delivered same day upon delivery if receiver requests for a new pack or refunds it will be sent immediately to the same account payment of the order was made from.

We will provide a complete refund if you decide to cancel your order after it has been placed, irrespective if the products has  been distributed or not. kindly message us via live chat or email address [email protected] to provide full refunds.

To be clear, if you got your order and decided to cancel it (at any time after it was delivered), kindly message us via our main communication channels ( live chat, email address and cell number) 

                                                                         NOTE

REFUNDS ARE MADE TO THE ORIGINAL ACCOUNT THAT WAS USED TO PAY FOR THE ORDER PLACED OR OTHERWISE A DIFFERENT METHOD BASED ON THE RECEIVERS DESCRIPTION.